Mlindeli Twala

Developed and presented weekly and monthly financial reports with a focus on KPI targeting and trend analysis to the Board of Directors and executives, enhancing data-driven decision-making.

Authored complex SQL stored procedures, views, functions, and scripts to support development teams and leadership, improving data analytics capabilities and efficiency.

Rebuilt, expanded, and migrated all legacy reports onto a new centralized reporting platform (SSRS 2008 R2), significantly improving accessibility and meeting company-wide reporting needs.

Provided in-depth analytics and recommendations on ad-hoc device reports for key internal and external MTN stakeholders, contributing to increased sales and market share.

Guided and mentored junior staff while providing critical expertise to the software development team, fostering skill development and project success.

Executed comprehensive business demand queries, gathering requirements, analyzing scope, and prototyping end-user views to ensure accurate and relevant reporting outcomes.

Developed and modeled critical reports using OBIEE systems, ensuring accurate data mapping from source to semantic layer and performing rigorous testing for data integrity.

Managed monthly reporting for the Strategy Department, implementing sanity checks and year-on-year comparisons to ensure high data quality and timely delivery.

Provided ad-hoc reporting and analysis using SQL, prioritizing urgent requests and ensuring clear communication with business users to manage expectations effectively.

Produced daily, weekly, and monthly prepaid reports, analyzing key trends and variances to project monthly revenue and distribute insights to key stakeholders.

Liaised extensively with prepaid segment heads, BI, BSG, and finance teams to define business user requirements and design effective reporting templates.

Conducted proactive BI analysis and recommendations, identifying areas for further investigation and delivering insightful commentary to business partners.

Reviewed and rigorously tested reports during the development phase, ensuring accuracy and alignment with business needs before deployment.

Proactively modeled and proposed new tariff plans based on comprehensive research, evaluating their profitability and impact on annual revenue changes.

Compiled annual reports for net sales revenue and provided competitor comparisons, offering critical insights for strategic planning.

Assisted in compiling usage information for budget forecasting, ensuring accurate and data-driven financial projections.

Managed allocated divisional projects and operational relations, providing key reports and conducting business analysis to support departmental goals.

Ensured billing and business rules were defined and adhered to, minimizing revenue leakage by establishing clear integrity deliverables.

Managed system maintenance and configuration, including comprehensive integrity testing, impact analysis, and UAT for all configuration changes.

Produced quality-assured financial and billing reports for diverse revenue streams, including Interconnect, National Roaming, MMS, and SMS Interworking.

Conducted ad-hoc investigations and provided solutions to prevent re-occurrence of issues, adhering to fault logging and change control procedures.

Generated and processed recurring and ad-hoc invoices for sundry revenue streams, ensuring 100% accuracy and timely submission to Network Operators.

Calculated and processed commission payments for WASP's customers in line with contractual agreements, ensuring accurate accruals by the 10th working day.

Managed monthly AP and AR balance sheet reconciliations for Interconnect, National Roaming, and VAS, ensuring financial data integrity.

Maintained customer accounts and the entire AR database, ensuring accurate and up-to-date records for ongoing operations and compliance.

Reconciled reports from accounting officers and generated financial reports, ensuring data accuracy and compliance.

Addressed high-profile queries from auditors and resolved conflict situations, maintaining strong internal and external relationships.

Provided supervisory support in the absence of an accountant, ensuring continuity of operations and efficient problem resolution.

Followed up on escalated problems and shortfalls, maintaining strong communication with colleagues and management to ensure timely resolution.

Inspected and accurately captured invoices, ensuring compliance with tax regulations and proper handling of national and international accounts.

Reconciled accounts with a book value of R1 billion, including GRIR accounts, to ensure financial accuracy and resolve discrepancies.

Managed monthly provisions and performed collections on debit status accounts, significantly improving cash flow and reducing outstanding balances.

Negotiated discounts from suppliers and reported to management on key financial metrics to support decision-making and escalate critical issues.

Drafted monthly departmental financial reports and budgets, ensuring accurate financial oversight and resource allocation.

Managed budget reconciliations and expenditure control, aligning monthly spending with annual budget targets.

Prepared and presented budget reports, providing clear financial insights to support administrative duties.

Contributed to general administration duties, supporting the smooth operation of the accounting department.